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Return Policy

We are here to make sure that you are 100% satisfied with your purchase! If, for any reason, you are unhappy with your purchase, please file a claim within 7 days of delivery! Buyer is responsible for return shipping.




We make every effort to ensure the quality of our products. As a commitment to our goal of meeting the highest quality standards, we offer a store credit – back guarantee.

You can return your product for a size exchange or for another item. Products must be returned up to 10 days after arrival at your place, for store credit. We accept returns of only new and unworn items according to our returns policy.

Jewelry must be unwashed, unworn and in perfect condition in order to qualify for store credit, all original packaging included. Items that do not meet these requirements will not be eligible, and will be returned to you.

As soon as your package reaches us, we will immediately process your store credit to your account and you will be notified via email and will be able to use it instantly! We do not refund shipping costs.


Exceptions are made if:


Wrong Order Received

If you think you received the wrong order please email us within 7 days of reception. Email us the issue along with clear pictures.

Defectiveness of Products

If you think you received the defective items please email us within 7 days of reception. Email us the issue along with clear pictures.

*We reserve the right to refuse any claims.

Filling a claim

To file a claim, please contact [email protected]


Please contact us quickly as possible if you wish to cancel your order. If an order has not been processed yet, we will cancel it.

A question? Write to us at [email protected]

Secure credit card payment

Free delivery on all orders

Return of goods from anywhere in the world

Dora Jewelry | All rights reserved| © 2021 EcomlyEcommerce

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How would you know what size to get? Lucky you! It’s easy!

Measure a ring you own

1. Pick a ring that fits on your desired finger.

2. Measure the inside diameter of the ring in mm.

3. Use the chart below to determine your size

Inside Diameter (MM)USA &

Need help finding your perfect size? We’ll gladly assist you, just send us an email on [email protected]