Shipping Policy

We ship worldwide and we offer 100% free shipping for all orders with no minimum purchase! *Please note, we do not ship to PO boxes so please enter a full street address when placing your order.

Your one of a kind piece will be shipped within 48 hours after payment is received. We are working extra hard to have your order delivered in a timely manner.

All packages are shipped with a tracking number. An automatic email will be sent with tracking information once an item is shipped. Shipping times vary depending on destination location.

Depending on which location we have your crystal, it can take up to 5 weeks for your masterpiece to be delivered. 

With current COVID-19 related delays, we recommend allowing at least 4 weeks after an item has been shipped for an item to arrive. We cannot guarantee shipping times as we have no control over mail carrier delays.

However, if you are concerned about the status of your order, please reach out anytime via email at [email protected]

Customs and import taxes

A small percentage of the orders we ship may be subject to import duties and taxes, which are charged once a shipment reaches the destination country. You are completely responsible for your all import duties, customs and local taxes designated by your country and region. Because the customs policy depends on each country and they are not the same, we suggest you to contact your local customs office for further information.
In case the package is declined due to customs taxes, you will be given store credit minus shipping fee for the return.